Effective Date: April 2025
At Untosore, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you interact with our website, services, or customer support. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.
When you use our services, we may collect the following types of information:
Personal Information
Full name
Email address
Phone number
Mailing address
Account Details
Username and encrypted password
Profile preferences and settings
Payment and Billing Information
Payment card data (processed through secure third-party providers)
Billing address and payment history
Technical and Usage Data
IP address
Browser type and version
Operating system and platform
Device information
Pages visited, time spent, clickstream data
Communications
Customer support messages
Feedback or reviews
Responses to surveys or promotional emails
Your data is collected to ensure an effective, personalised, and legally compliant experience. We may use it to:
Provide, manage, and improve our public speaking training services
Process and verify transactions and payments
Respond to your enquiries or technical support requests
Tailor course recommendations and learning resources
Send updates, newsletters, or promotional content (with your permission)
Monitor service usage and performance metrics
Meet legal or regulatory obligations
We collect and process your data under these legal bases:
Your explicit consent
Performance of a contract
Compliance with legal obligations
Pursuit of our legitimate interests (e.g., improving user experience, fraud prevention)
We never sell your personal information. However, we may share your data with:
Service providers (e.g., hosting platforms, analytics providers, payment processors)
Professional advisors (e.g., accountants, legal consultants)
Authorities when legally required to do so
All third parties are bound by strict confidentiality agreements and data protection obligations.
We implement a wide range of security practices to ensure your data remains safe:
SSL encryption for all website communications
Firewall-protected servers
Secure authentication systems
Data minimisation and pseudonymisation where possible
Regular vulnerability testing and system updates
We retain your personal information only for as long as necessary:
To deliver services
To comply with legal obligations
To resolve disputes and enforce our agreements
You can request data deletion at any time by contacting us.
You have the right to:
Access your personal data
Correct inaccuracies
Request data deletion
Restrict or object to data processing
Withdraw consent at any time
Request data portability
Contact Us:
📧 Email: [email protected]
📞 Phone: +44 161 824 6705
🏢 Address: 32 Castle Street, Manchester, M4 4LZ, United Kingdom
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