Privacy Policy

Effective Date: April 2025

At Untosore, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you interact with our website, services, or customer support. We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and other applicable privacy laws.

1. Information We Collect

When you use our services, we may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Mailing address

Account Details

  • Username and encrypted password

  • Profile preferences and settings

Payment and Billing Information

  • Payment card data (processed through secure third-party providers)

  • Billing address and payment history

Technical and Usage Data

  • IP address

  • Browser type and version

  • Operating system and platform

  • Device information

  • Pages visited, time spent, clickstream data

Communications

  • Customer support messages

  • Feedback or reviews

  • Responses to surveys or promotional emails

2. How We Use Your Data

Your data is collected to ensure an effective, personalised, and legally compliant experience. We may use it to:

  • Provide, manage, and improve our public speaking training services

  • Process and verify transactions and payments

  • Respond to your enquiries or technical support requests

  • Tailor course recommendations and learning resources

  • Send updates, newsletters, or promotional content (with your permission)

  • Monitor service usage and performance metrics

  • Meet legal or regulatory obligations

3. Legal Grounds for Processing

We collect and process your data under these legal bases:

  • Your explicit consent

  • Performance of a contract

  • Compliance with legal obligations

  • Pursuit of our legitimate interests (e.g., improving user experience, fraud prevention)

4. Data Sharing and Disclosure

We never sell your personal information. However, we may share your data with:

  • Service providers (e.g., hosting platforms, analytics providers, payment processors)

  • Professional advisors (e.g., accountants, legal consultants)

  • Authorities when legally required to do so

All third parties are bound by strict confidentiality agreements and data protection obligations.

5. Data Security

We implement a wide range of security practices to ensure your data remains safe:

  • SSL encryption for all website communications

  • Firewall-protected servers

  • Secure authentication systems

  • Data minimisation and pseudonymisation where possible

  • Regular vulnerability testing and system updates

6. Data Retention

We retain your personal information only for as long as necessary:

  • To deliver services

  • To comply with legal obligations

  • To resolve disputes and enforce our agreements

You can request data deletion at any time by contacting us.

7. Your Rights

You have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request data deletion

  • Restrict or object to data processing

  • Withdraw consent at any time

  • Request data portability

Contact Us:
📧 Email: [email protected]
📞 Phone: +44 161 824 6705
🏢 Address: 32 Castle Street, Manchester, M4 4LZ, United Kingdom

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